At Numble Accounting Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the data we collect from you, how we use it, and how we protect it when you interact with us, including via SMS messaging and through our website.
We adhere to the guidelines outlined in the Personal Information Protection and Electronic Documents Act (PIPEDA) and are committed to ensuring that clients feel confident providing us with personal information.
What This Policy Covers
This Privacy Policy covers Numble Accounting Services’ treatment of your personally identifying information when you visit our website or use our services, including SMS communication. It also applies to information shared with our business partners and any information we share with them.
“Personally identifying information” refers to data such as your name, phone number, email address, mailing address, and other details that identify you.
Consent
By using our services and providing your personal information, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.
Information We Collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Mailing address
- Payment information
- Other details provided during service interactions
We may also collect non-personally identifiable information when you visit our website, such as:
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent, and the website you came from or visit next
This information helps us improve our services and monitor website performance but cannot be traced to individual users.
How We Collect Information
We collect personal information when you:
- Fill out a form on our website
- Send us an email or SMS message
- Interact with us through our phone system or in person
- Engage in a service contract with us
We also use cookies to enhance your browsing experience. Cookies help us track preferences and user statistics. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your personal information for the following purposes:
- To schedule and confirm appointments
- To send you important service-related information via SMS (e.g., reminders, notifications)
- To manage billing and provide services
- To analyze website usage and improve user experience
Information Sharing
- We do not share your personal information, including mobile opt-in details, with any third parties for marketing or promotional purposes.
- We may share your information with third-party service providers for legitimate business operations, such as payment processing or appointment scheduling, but we do not share mobile opt-in consent information for any purpose.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Opting Out of Communications
You can opt out of receiving SMS communications from us at any time by replying to our messages with “STOP,” “UNSUBSCRIBE,” or “QUIT.” You may also unsubscribe from our emails or contact us directly to be removed from communications.
Anonymous Browsing
You can visit our website without providing personal information. In this case, we may collect anonymous data such as your IP address and browsing habits to monitor website performance.
Contacting Us
For inquiries or requests related to your personal information or this Privacy Policy, please contact our privacy officer:
Numble Accounting Services
Phone: (780) 905-7035
Email: info@numble.ca